Shipping policy
Shipping Policy
Thank you for shopping with SOUNDLOUD.
Processing Times
Orders are typically processed within 1–3 business days after purchase.
During new drops, launches, or high order volume periods, processing times may be slightly longer.
Shipping Rates & Delivery
Shipping rates are calculated at checkout.
Most domestic orders arrive within 3–7 business days after shipment.
Tracking Information
Once your order ships, you’ll receive a tracking number by email.
Incorrect Addresses
Please double-check your shipping address before placing your order. SOUNDLOUD is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
Once a package has been handed to the shipping carrier, delivery timing is outside of our control. If your package is delayed or lost, please contact the carrier first using your tracking information.
Questions?
For shipping questions or support, contact:
support@soundloud.co